1. Acceptance of these terms

By accessing or using MyAIAccountant ("Service"), operated by MyAIAccountant ("MyAIAccountant," "we," "us," "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract. The Service is intended for U.S. residents and businesses; international use is at your own risk and may be restricted.

3. Description of the Service — and what it is NOT

MyAIAccountant is a software platform that provides bookkeeping automation, financial reporting, and accounting workflow tools for real estate investors operating through one or more limited liability companies ("LLCs") or other business entities.

MyAIAccountant is NOT:

A Certified Public Accountant (CPA) firm. We do not provide CPA services. We do not "hold out" as a CPA firm or any of its members as CPAs in any state where they are not so licensed.
An attorney, law firm, or legal services provider.
A tax preparer or Authorized e-file Provider (ERO). We do not transmit returns to the IRS or any state taxing authority.
An investment advisor, broker-dealer, or financial planner.
A bank, money transmitter, or fiduciary. We do not hold customer funds.

Output generated by the Service (including but not limited to categorizations, P&L statements, balance sheets, Form 8825, Schedule E, Schedule K-1 worksheets, depreciation schedules, and tax-pack archives) is informational and is not a substitute for the professional services of a licensed accountant, tax professional, attorney, or financial advisor. You are responsible for reviewing all output with a qualified professional before relying on it for tax filing, financial reporting, audit, lending, or investment decisions.

4. AI-generated output disclaimer

The Service uses artificial intelligence (including third-party large language models) to categorize transactions, suggest tax treatment, generate document drafts, and answer in-product questions. AI output may contain errors, omissions, or hallucinations. Confidence scores are estimates only. You are solely responsible for reviewing AI output before relying on it for any purpose. MyAIAccountant does not warrant the accuracy, completeness, or fitness-for-purpose of any AI-generated content.

5. No professional advice; no privilege

Nothing on the Service constitutes legal, tax, accounting, or investment advice. Communications between you and MyAIAccountant (including support correspondence and in-product chat) are not protected as privileged communications under attorney-client, accountant-client, work-product, or any other privilege. Do not transmit sensitive information through unencrypted channels.

6. Account creation and your responsibilities

You must provide accurate registration information and keep it current. You are responsible for safeguarding your password and all activity under your account. Notify us immediately at security@myaiaccountant.xyz of any unauthorized access. Multi-factor authentication is strongly recommended.

7. Subscriptions, billing, and auto-renewal

Subscriptions are offered on monthly or annual plans at the rates published on our pricing page or specified at checkout. By subscribing, you authorize MyAIAccountant to charge your payment method on file at the start of each billing cycle.

Auto-renewal disclosure (California Business & Professions Code §17602 compliant): Your subscription will renew automatically at the rate then in effect, charged to the payment method on file, until you cancel. You may cancel at any time at myaiaccountant.xyz/account/cancel with one click — no calls, no retention requirements, no cancellation fees. Cancellation takes effect at the end of the current billing period; you retain access until then.

For annual plans we email a renewal notice 21 days before each annual renewal. We email a price-change notice at least 30 days before any rate increase, with an opportunity to cancel before the new rate applies.

8. Refund policy

Monthly plans: cancel any time; you retain access through end of current billing cycle; no refunds for partial months.

Annual plans: 60-day money-back guarantee. After 60 days, no refunds for unused portions of the annual term, except as required by law or by Section 9 below.

9. Data portability and business continuity (post-Bench protections)

You may export all of your data from MyAIAccountant at any time in machine-readable format (CSV, JSON, OFX, or QuickBooks Online migration package) at no charge.

In the event MyAIAccountant ceases operations, MyAIAccountant will: (i) provide at least sixty (60) days advance written notice to active customers, (ii) maintain export functionality for at least ninety (90) days post-notice, and (iii) refund any prepaid amounts for service periods not yet rendered.

10. Intellectual property

The Service, including all software, design, and content provided by us, is owned by MyAIAccountant and protected by copyright, trademark, and other laws. You retain ownership of all data you upload, ingest, or generate using the Service ("Customer Data"). You grant us a limited, non-exclusive license to host, process, transmit, and display your Customer Data solely as necessary to provide the Service.

11. Acceptable use

You agree not to: (a) reverse engineer or scrape the Service; (b) use the Service to facilitate illegal activity; (c) infringe any third-party rights; (d) attempt to access another customer's data; (e) introduce malware; (f) interfere with the Service's operation; (g) use the Service in violation of applicable laws or regulations.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYAIACCOUNTANT'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). IN NO EVENT SHALL MYAIACCOUNTANT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS THE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.

13. Indemnification

You agree to indemnify and hold harmless MyAIAccountant, its officers, directors, employees, and agents from any claim, liability, damage, or expense (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your Customer Data, (c) your violation of these Terms, or (d) your reliance on any output of the Service for tax, legal, financial, audit, or business decisions without independent professional review.

14. Mandatory binding arbitration; class-action waiver

Any dispute arising out of or relating to these Terms or the Service shall be resolved by individual binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The seat of arbitration shall be San Francisco, California. The arbitrator may award only such relief as a court could award and may not consolidate claims or hear class or representative claims.

30-day opt-out: You may opt out of arbitration by emailing legal@myaiaccountant.xyz within 30 days of accepting these Terms with the subject line "Arbitration Opt-Out" and stating your name, account email, and decision to opt out. Opting out does not affect any other provision of these Terms.

EACH PARTY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

15. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in San Francisco, California.

16. Termination by us

We may suspend or terminate your account for material breach of these Terms, non-payment, or suspected fraudulent or illegal activity. Upon termination you retain export rights as set forth in Section 9.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

18. Severability and entire agreement

If any provision is held unenforceable, the remaining provisions shall remain in full force. These Terms, together with our Privacy Policy and any order form, constitute the entire agreement between you and MyAIAccountant.

19. Contact and notices

Notices to MyAIAccountant must be sent to legal@myaiaccountant.xyz. Notices to you may be sent to the email address on your account. Notices are deemed received on the next business day after sending.